PPC campaign Audit & Setup
Restoration campaigns perform best when they separate emergency searches from non-emergency research queries at the structural level. Emergency queries — "water damage restoration now," "flooded basement emergency," "burst pipe water removal" — should live in dedicated campaigns with elevated bids, urgent messaging, and phone-first landing pages. Research queries can be excluded entirely or captured in lower-bid campaigns designed for brand building rather than immediate conversion.
Negative keywords are especially important here: DIY content queries, prevention searches, and insurance information searches bring in traffic that has no immediate intent to hire a restoration company. Excluding them systematically concentrates budget on conversion-ready clicks.
A campaign structure that mirrors the urgency of the moment captures customers who are ready to hire — not browsers who are curious.